We Work Hard To Ensure That Each And Every Customer Is Happy With The Service They Receive From Us.
Read On For Some Testimonials
To Whom it May Concern
Good Morning
I can not speak more highly about the service & customer efficiency at Hepworths Storage Moss Vale, it is impeccable on every level. I would recommend Hepworths above any storage facility in NSW.
You as a company are indeed so highly fortunate to have a senior manger as Steven O’Brien to depend on & run your daily operations. Steven does so with such professionalism integrity, & efficiency, whilst always willing to go the extra mile to assist in every detail.
Steven also infuses such a confidence to his customers with his delightful sincere personality & always has time to explain clearly all the details of utilising Hepworth Services. He imparts such rare management qualities in a business world rarely seen today, & sadly least experienced in the business world.
As a company Hepworths have been extremely fortunate to secure a manager as Steven O’Brien to run & maintain its daily business operations professionally & so efficiently, giving Hepworths the 100% confidence most businesses today would envy.
There are many numerous reasons why people need to use lock up services, some simply for extra storage, or space, others may have more personal needs. Either way Steven is intuitive & sensitive to recognise & deal personally & professionally to each individual’s requirements & needs. To experience such virtues in a company manager, as a recent customer, instilled complete confidence about utilising Hepworths services when attending the lock up & also knowing my household items where stored adequately, & safely in a clean spacious well maintained storage unit.
Steven is indeed an absolute credit to the Hepworths company. I have absolutely no reservations whatsoever in recommending highly, Steven & Hepworths Storage.
Bridget Coltman
2024
Excellent service at Hepworths Storage in Moss Vale backed up by a variety of clean easily accessible and competitively priced secure storage options.
Manager Steve O’Brien maintains a good relationship with all the clients ensuring their individual storage needs are met without any hassles. Changing storage capacity needs wasn’t ever a problem.
The complex is always kept tidy and the ammenities were always clean.
Staffed during the day and patrolled & checked by security at night means your belongings are safe & secure with limited access to patrons only.
I recommend Hepworth Storage Moss Vale for tailored storage service with peace of mind.
A Macpherson
The JOYce Residence, 2024
I found Hepworth Storage presented extremely well, the unit was very clean, as well around the whole site, everything about my experience from dealing with the purchasing boxes, to securing a unit on the site, to setting up my account was smooth. Hepworth in Moss Vale is very new, it is in excellent order, especially since the site is well managed by Steve. Steve has been great to deal with, he is supportive, understanding, kind, attentive and responsive. I would definitely consider storing things with the company again. This is my first experience of using self storage, it would be hard to find a better place to store your personal belongings. Thank you, Steve, for all your support over the last year.
Thank you again,
Best Regards,
Debbie Kukathas
January 2024
Good afternoon,
My wife Angela and I wanted to pass on our thanks and gratitude to Steve and crew at Hepworth Self Storage Moss Vale.
We are currently nearing completion of our home in Moss Vale, a journey of about 2 years which has been at times both challenging and tiring but to know our stored items were safe and secure meant we could relax with confidence. Steve has always ensured easy secure access and a clean, pest free facility. The grounds are always tidy and the access to the unit always clear.
We will always recommend Hepworth Self Storage for storage during projects as big as building a new home or anyone just needing easy trouble free storage, short or long term.
Thanks again for being so helpful.
Rich and Angela Allen
November, 2023
Thank you for your great service and clean storage and will recommend your self storage to others.
Sally Scorgie
Yass 2020
What an absolute stroke of good luck to pick a name from a google search and come across Steven O’Brien and his team at Hepworth’s Self Storage in Moss Vale.
Relocating from Sydney we needed to store all our earthly belongings until we could settle on our new home in Moss Vale. After a few very disappointing (and rather unhelpful inquiry calls) I was immediately heartened after a few minutes’ conversation with Steven.
Both Friendly and professional, Steve guided me through various options until we came up with a great solution at a very competitive price. Steve provided all the relevant information regarding the size of the unit along with a good idea of how much we might expect to fit in. His knowledge of the storage business was self-evident.
On the morning of our moving date, Steve gave us a courtesy call to advise that everything was ready for our arrival. However, as often happens in life and house moves, not everything went according to plan. We had too much stuff and one unit was not going to be sufficient. Steve, steady and sure, came up with a solution that saved the day and we were able to secure the unit next to our original rental. This meant when our truck arrived it was a very easy distribution between the two units.
We cannot recommend Steven and the team at Hepworth’s Self Storage Moss Vale and are delighted to be able to provide this testimonial.
Lyn O’Leary
2022
The fundamentals of secure, clean and dry protection were met by Hepworth without question. The admin was seamless and, almost as a bonus, the onsite management was efficient, professional and always friendly and of good humour. Summary: a pleasure to do business with Hepworth and with you Chris. With best wishes
Ray Edwards
2020
As a keen supporter of local small business in the Yass region, a local recommendation for a strong, trusted, and local storage facility as Hepworth Self Storage to me was a perfect choice and proved to be not only a reliable, and safe enterprise but overwhelmingly friendly and understanding to my needs and presented a clean and tidy, well cared for facility I knew I could trust with leaving my belongings there for as however long needed and that they would be there offering a cost effective positive result for me.
Not a hard decision to make…. I happily recommend this small business to anyone and all looking for something local.
Chris Egan
2019
Over the years I have rented both long and short term from this quality, trusted family owned business and have been so impressed with the affordable prices and friendly service. I love that they have all your packing needs on site and knowing your personal belongings are safe with 24hr security surveillance on site.
Belinda Evans
Yass 2016
I would recommend Hepworth Self Storage to anyone. I am based in the ACT as director of the Canberra Water Polo Academy and after looking at other self storage options in Canberra, I soon realised that Hepworth Self Storage was half the cost of Canberra based companies.
I had to store personal and business equipment, some of which was sensitive in nature. This required a certain level of security and after visiting Hepworth Self Storage I was happy that the equipment would be safe and secure at that location. We had 7 day access to the storage unit with no issues.
The employees were helpful and friendly. I would not hesitate in recommending them to any of my friends or family.
Matthew Turnbull
Canberra Water Polo Academy 2016
My company AGrade Solar Solutions Australia is based in Melbourne and sells and installs solar power. I have a lot of work in country NSW and as I was working in Yass, just outside Canberra, for a couple of years , I hired an onsite unit at Hepworth Self Storage for all my equipment.
The first thing I noticed was how clean the site and the units I looked at were. The signing on process was easy, the customer service was first rate and the units were easy to get in and out of.
At times I needed access outside of normal times with truck deliveries etc. Asking for this was never a problem.
My time with Hepworth’s has finished due to my work in Yass finishing. If ever I need a storage unit, Hepworth’s would be the first people I would call. I would have no issues hiring from them again.
Craig Andrew
AGrade Solar Solutions Australia Pty Ltd, Melbourne 2016
Thank you for providing such a professional and secure service. Both times we have used your facility it has been a seamless, smooth experience. We highly recommend you
Tim Gardiner
Yass 2015